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Supermarket
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www.supermarketsoap.co.uk
Contact Us | The
Store Manager | 9th
October: Banking, Bad Customer Service, Great Customer Service, Boring
Nights, Wrestling, Big Ups and Writers Block! Streaming Song Of The Day: Absurd by Fluke Free MP3 Of The Day: Let's Do Something Crazy ft Flo Rider by Ashanti So right now I am sitting in Cafe Nero having just been to the bank to do some banking (paying in my friend's cheque for his half of the holiday), and then I went to check out the new Tesco in town. It's been there as long as I have been living here, but they closed for a month and refurbished the place. What makes me laugh though is that they still kept their rude staff. Now, bearing in mind that I work in retail, I know the rules of the game. And one of the rules is that unless there are restrictions posted on the checkout, you cannot berate the customers on restrictions, whether they exist or not. We're not psychic, but neither are customers. So, anyway, this woman who dresses like a cross between Janeway from Voyager and a rapper due to the serious amount of jewellery she wears (earings, minimum 3 rings per hand, and two necklaces). So, I am queuing with my two bags of honey roast and salted cashews and two bags of peppermint cremes that I haven't seen for over 10 years, and instead of "Hi" or "Hello" or any kind of greeting I get "There will be a sign up soon saying there are a maximum of two items on this till. However, I will process them for you". Oh good. Because, well, it is your job. If there isn't a sign up, your restrictions don't apply. Now, as I said, I am sitting in Cafe Nero. These guys know how to do customer service. I came in and was greeted by a not conventionally cute, but cute none the less girl who gave me a huge genuine smile and said "Hello sir! What can I get you?" Immediately I feel welcome, and like I want to stay here for a little while and relax whilst I write my blog. It could have something to do with the 50 year age gap between the Tesco checkout crone and the cute, podgy Cafe Nero girl. I don't know. I don't judge, I just call customer service as I see it. And compliment it via their websites as I experience it. Well, I have to put up with bad customers 5 days out of 7 and go out of my way to deliver the ultimate in customer service, so why should I expect anything less than perfect customer service when I am spending my hard earned money? I would imagine my night last night would have been considered boring by most people. I sat and spent my night coding my AI program, and then testing her poker playing skills out at Party Poker whilst all the time listening alternately to Chillout, Heavy Metal and Electronica. My tastes vary wildly. And then when I decided that my AI program had been beaten quite enough by the advanced bots on the training table at Party Poker, I rewrote my old blog. And then had it critisised by my ever loving girlfriend! Apparently the font is too small. Methinks it may be time to fire up the external 22" monitor when doing web design. I should actually tidy that entire table, because it is absolutely caked in mess. Magazines, letters, books, non functional equipment, vital equipment. And bank cards. And right now I am somewhat at a loss what to write. You see, this is why generally I don't blog on my days off. Because often my days off are filled with programming or playing on the Wii. Or as last night as well, watching classic WWF matches on Google Videos. I still say that The Undertaker vs The Giant Gonzales matches were awesome. Namely the Wrestlemania and Summerslam matches. And now I am proving myself to be quite, quite sad. However, I don't care. My view is that wrestling is soap opera for men. Instead of Pat Butcher gossiping to Dot Cotton at the launderette, HHH has a tables ladders and chairs match against Edge. The comparison works quite beautifully I find. So, tonight is another night off, and I suspect I will be found in our garden with the laptop and an extension cord with my best friend, a very large bottle of whisky, several bottles of coke, and music provided by my friend Steve Bridges on Narcotic Radio. Please give this guy some love, his show has been slashed from 2 hours to one hour due to bitchiness from the other DJs, and to be honest, the guy rocks. Right, methinks it is time to leave the coffee shop, mull over whiskies and steaks in Waitrose, and then go play some Smackdown vs Raw 2008 on the Wii. Permalink | |
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